Case Study – Arb & Grounds Equipment

case study - arb & grounds equipment

 

GARNICHE CASE STUDY – Arb & Grounds Equipment

Case Study – Arb & Grounds Equipment GARNICHE CASE STUDY – Arb & Grounds Equipment Who Are We?Arb & Grounds Equipment Ltd are a local, family owned company. Typical Problems – Buying Garden EquipmentCustomers, whether domestic or professional, face typical decisions and problems. These include:Finding Garden Equipment That’s Sturdy – well designed and well builtFit for Purpose – right for you and the job you need to carry out in your garden or deliver as a businessTailored to Fit Your Particular Needs – sales/adviceHealth & Well-Being – Are there health considerations to factor in?What are the After Sales Options? – Servicing & Repair Options   Finding Garden…
Arb & Grounds Equipment are garden & grounds equipment experts. All customers, whether they’re domestic or professional, face typical problems regarding which equipment would best suit their needs within budget.

CASE STUDY REVIEW – Arb & Grounds Equipment

Is the Garden Equipment Well Designed & Sturdy? – 9.5
Does the company ensure that the equipment is fit for purpose? – 10
Is the company’s customer service tailored to your particular needs? – 9.5
Can the company be trusted? – (See Google & Facebook Reviews) – 10
Are the After Sales, Servicing & Repair Services up to Scratch? – 9.5

9.7

Trusted Experts

Arb & Grounds Equipment are garden & grounds equipment experts. All customers, whether they’re domestic or professional, face typical problems regarding which equipment would best suit their needs within budget.

 

Who Are We?

Arb & Grounds Equipment Ltd are a local, family owned company.

 

Typical Problems  Buying Garden Equipment

Customers, whether domestic or professional, face typical decisions and problems. These include:

  • Finding Garden Equipment That’s Sturdy – well designed and well built
  • Fit for Purpose – right for you and the job you need to carry out in your garden or deliver as a business
  • Tailored to Fit Your Particular Needs – sales/advice
  • Health & Well-Being – Are there health considerations to factor in?
  • What are the After Sales Options? – Servicing & Repair Options

 

 

 

case study - arb & grounds equipment

Finding Garden Equipment That’s Sturdy

Well-designed garden equipment that’s sturdy & fit for purpose is therefore of paramount importance.

The company deals with all customers (right from the start) in a professional & straightforward way.

 

Garden Equipment Fit for Purpose

There’s nothing more annoying than feeling you’ve been short-changed due to poor equipment or dodgy advice.

Thankfully Arb & Grounds Equipment Ltd have an old school attitude to customer service that is often lacking, these days.

 

Tailored To Fit Your Needs

Impressive customer service seems to be in this company’s DNA.

 

  • We have many personal experiences of their total professionalism & no-nonsense approach to doing their best to find the right solutions for you

 

  • We have stood in line when others are being served and witnessed this company doing their best to help. As their website says ‘Committed to providing exceptional customer service, our expert staff take time to get to know you/your situation and only offer the right solution – even if it means pointing you in the direction of a competitor’

 

 

case study - arb & grounds equipment

Health & Well-Being Considerations

There’s plenty of research & studies that inform us about the incredible mental health benefits of gardening.

When you are looking to do your own garden maintenance, no one wants to work any harder than they need because of equipment that’s not fit for purpose. Also face unnecessary hassles due to poor or failing equipment.

You may also for instance require a self-propelled lawnmower because of advancing years or poor mobility.

 

This is very unlikely when dealing with Arb & Grounds Equipment because they take the time to find out exactly what you want & importantly why you want it, how often it will be used.

 

 

 

case study - arb & grounds equipment

What Are the After Sales Options?

 

SERVICING – Keeps your equipment in good order and crucially keeps the manufacturer’s warranty, in place.

REPAIRS – Arb & Grounds Equipment have specialist mechanics who inspect then identify what the issues are. Solutions are then given along with any potential costs.

 

We’ve experienced first-hand the professionalism of this company to find the right solutions for you, whether it’s servicing or repairs.

 

Replacement Parts

For all types of lawnmowers and other machinery

 

Shared Core Values

case study - arb & grounds equipment case study - arb & grounds equipment

Having Arb & Grounds Equipment Ltd, featured in our directory, as our first Case Study, was a perfect fit. Because of their level of service and expertise, it was a no brainer for us.

 

The Garniche Directory doesn’t focus on quantity (cram loads of companies in, regardless). In some categories you’ll only find one company listed.

 

It’s about the following core values:

 

  • Great Advice – Our Garden Experts & Specialists give the most valuable and relevant advice to match your needs
  • Best Customer Service – Fully qualified to provide the best service possible
  • Trusted – Companies listed in our directory are on your side. Their Customer Reviews are verified by Independent 3rd party review experts like Google, Facebook & Yell.com

 

Recommended Traders

All the traders & companies in our directory are there because:

  1. We’ve first-hand experience of dealing with them
  2. They’ve been recommended by others
  3. They’ve been carefully selected by us because they share our core values of putting the customer at the centre of everything
  4. They offer great customer resources like Reviews, FAQ’s, Hints & Tips and Free Guides
  5. Also any possible combinations of the above

 

Garniche Conclusions

We started off by outlining the typical problems & decisions that both professional & domestic customers face when purchasing garden equipment.

 

The Garniche Directory will now give its various conclusions based on:

 

Our own buying experiences with Arb & Grounds

Evidence provided by other customers

Evidence provided by professional people

Studies that outline the proven advantages of shopping with a good local company

 

Arb & Grounds Equipment Ltd, share our customer focus values. They’re therefore a good choice for professional & domestic customers.

Shop Local – They’re a great example of why we should all support local companies and they’re in a convenient central location, in Derby.

One-Stop Shop – The place to buy the best garden equipment for domestic and professional customers. Including all types of lawnmowers, scarifiers, rotavators, log splitting machines and much more..

Great after sales service – This is a great Brucie Bonus. For example, if you bought your lawn mower and it went wrong, typically it would be dealt with as a matter of priority. Contrast this with a similar internet purchase, where typically you would need to send it back (postage costs), take it to your nearest service centre that may not be local.

 

Do you really need the hassle and expense?

 

Garniche Summary

 

  1. Arb & Grounds Equipment are a great choice whatever your garden or grounds needs.
  2. This is because as already outlined they sell well designed & solidly made equipment
  3. Their equipment is fit for purpose (because of their great interaction with customers)
  4. Customer Service is totally tailored to your needs
  5. Wide ranging after sale options as well as service & repair options

 

 

case study - arb & grounds equipment

Garniche Star Rating: 5 out of 5 stars (5 / 5)

 

 

 

 

case study - arb & grounds equipment

Verified Reviews by Real Customers

Google Reviews

Facebook Reviews

 

case study - arb & grounds equipment

ARB & GROUNDS Listing

 

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